Privacy Policy
Effective Date: June 30, 2026
Hometown Garages LLC (“we,” “us,” or “our”) operates the website hometowngarages.com (the “Site”). We provide professional residential and commercial garage door services, including installation, repair, maintenance, opener adjustment, and spring replacement.
We respect your privacy and are committed to protecting the personally identifiable information (PII) you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We collect information that you voluntarily provide to us when you request a service quote, schedule an appointment, or contact us through our website forms. This data includes:
- Contact Information: Name, email address, phone number, and physical street address.
- Service Details: Requested garage door services (e.g., installation, repair, maintenance), specific messaging details, and preferred appointment dates/times.
2. Information Collected Automatically (Cookies & Tracking)
When you visit our Site, we automatically collect certain technical tracking information via cookies, web beacons, and third-party tools (such as Google Analytics and Google Ads infrastructure). This may include:
- IP addresses, browser type, device type, and operating system.
- Interaction data, including pages viewed and the ad campaign that brought you to our site.
3. Google Ads, Remarketing, and Consent Mode
We use Google Ads and Google Analytics online advertising services to promote our business.
- Your Data Segments & Remarketing: Third-party vendors, including Google, show our ads on sites across the internet. Third-party vendors use cookies to serve ads based on someone’s past visits to our website.
- Google Consent Mode v2: In compliance with Google’s updated data frameworks, our website integrates Google Consent Mode. This system automatically transmits your privacy and cookie preferences directly to Google’s ad infrastructure. Data tracking for ad personalization and conversions is explicitly dependent on the choices you make via our cookie consent banner.
- Opt-Out Options: You can opt out of Google’s use of cookies or device identifiers by visiting the Google Ads Settings page. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
4. How We Use Your Information
We use the information we collect to fulfill your requests, market our services safely, and strictly optimize our business practices:
- To process and schedule your requested garage door appointments.
- To deliver accurate cost quotes and responses to your messages.
- To monitor, analyze, and optimize our Google Ads campaign conversions and performance.
- To comply with regulatory standards required by Google Advanced Verification for home service professionals.
5. Information Sharing and Disclosure
We do not sell, trade, rent, or lease your personal information to third parties. We only share information with trusted third-party service providers (such as web hosting, CRM tools, or ad analytics platforms) necessary to run our website and business, provided they agree to keep this information strictly confidential. We may also disclose info if required by law or to protect user safety.
6. Data Security
We implement standard technical and organizational security measures to protect the safety of your personal information. However, please note that no transmission over the internet or electronic storage system is 100% secure.
7. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your data, please reach out to us using our verified business info below:
- Business Name: Hometown Garages LLC
- Physical Office Address: 116 Ponderosa Rd Suite 1, Bastrop, TX 78602, United States
- Phone Number: 512-200-3181
- Email Address: info@hometowngarages.com